Online Guide to Antigua and Barbuda’s Government Information and Services
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Portal Registration

Terms of Use


1. This website/portal is owned and operated by the Government of Antigua and Barbuda (hereinafter "GoAB").

2. By accessing the GoAB website ("this website"), you unconditionally accept to be legally bound by these Terms and Conditions of Use. If you do not agree to these Terms and Conditions of Use, please do not use this website.

3. In case of any violation of these rules and regulations, GoAB reserves the right to seek all remedies available by law and in equity for such violations. These Terms and Conditions of Use apply to all visits to this website, both now and in the future.

4. If you choose to make an application through GoAB’s e-service for which you provide us with personally identifiable data, we may share necessary data with other Government agencies, so as to serve you in a most efficient and effective way, unless such sharing is prohibited by law. This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to help us develop the site, analyze patterns of usage, and to make the site more useful.  We will NOT share your personal data with non-Government entities, except where such entities have been authorised to carry out specific Government services. 

5. GoAB reserves the right to change these Terms and Conditions of Use from time to time at its sole discretion. All changes will be posted on this page, and your use of this website after such changes have been posted will constitute your agreement to the modified Terms and Conditions of Use and all of the changes. You should therefore read this page carefully each time you visit this website.

Code of Conduct


6. By agreeing to these Terms, you’re agreeing that, when using the Services, you will follow these rules:

  1. Don’t do anything illegal.
  2. Don’t engage in any activity that exploits, harms, or threatens to harm children.
  3. Don’t send spam. Spam is unwanted or unsolicited bulk email, postings, contact requests, SMS (text messages), or instant messages.
  4. Don’t publicly display or use the Services to share inappropriate Content or material (involving, for example, nudity, bestiality, pornography, graphic violence, or criminal activity).
  5. Don’t engage in activity that is false or misleading (e.g., asking for money under false pretenses, impersonating someone else, manipulating the Services to increase play count, or affect rankings, ratings, or comments).
  6. Don’t circumvent any restrictions on access to or availability of the Services.
  7. Don’t engage in activity that is harmful to you, the Services, or others (e.g., transmitting viruses, stalking, communicating hate speech, or advocating violence against others).
  8. Don’t infringe upon the rights of others (e.g., unauthorized sharing of copyrighted music or other copyrighted material, resale or other distribution of Bing maps, or photographs).
  9. Don’t engage in activity that violates the privacy of others.
  10. Don’t help others break these rules.

7. Enforcement. If you violate these Terms, we may restrict access to the services available via the portal. We may also block delivery of a communication (like email or instant message) to or from the Services in an effort to enforce these Terms or we may remove or refuse to publish Your Content for any reason. When investigating alleged violations of these Terms, the GoAB reserves the right to review your Content in order to resolve the issue.

Proprietary Rights

8. The materials located on this website, including the information as well as any software programs available on or through this website ("the Contents"), are protected by copyright, trademark and other forms of proprietary rights. All rights, title and interest in the Contents are owned by, licensed to or controlled by the GoAB.


9. Except as otherwise provided, the Contents of this website shall not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior written permission of the GoAB.

10. You may use, hyperlink, copy and distribute the contents found on this website solely for personal, internal, non-commercial, informational purposes only. You may download one copy of any information provided in this website onto a single computer for your own personal non-commercial use provided that you keep intact all accompanying copyright and other proprietary notices. You may not display, distribute or otherwise use any of the content found on this website for any commercial purpose unless you receive specific written consent from the GoAB.

11. Modification of any of the Contents or use of the Contents for any other purpose will be a violation of the GoAB’s copyright and other intellectual property rights. Graphics and images on this website are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their respective copyright owners.

12. The design and layout of this website is protected by intellectual property and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound, image or search engine from this website may be copied or transmitted unless expressly permitted by the GoAB.

Disclaimer of Warranties and Liability

13. The Contents of this Site are provided on an "as is" basis without warranties or representations of any kind.  Without prejudice to the foregoing, the GoAB does not make any representations or warranties:

  1. as to the accuracy, completeness, reliability, timeliness, currency, quality, non infringement, title, or fitness for any particular purpose of the Contents of this Site; 
  2. that the Contents available through this Site or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Site and the server is and will be free of all viruses and/or other harmful elements.

14. The GoAB shall also not be liable for any damage, loss or expense of any kind arising directly or indirectly from the use of the Site, any inaccuracy or incompleteness in the Contents of the Site, or any errors or omissions in the transmission of the Contents.

15. The GoAB shall not be responsible or held accountable in any way for any decision made or action taken by you or any third party in reliance upon the Contents of this Site.

Right of Access

16. The GoAB reserves the right to update or modify this website from time to time. The GoAB further reserves all rights to deny or restrict access to this website to any particular person (s), or to block access from a particular Internet address to this website, at any time, without ascribing any reasons whatsoever.

17. You agree that you will not:

  1. use any device, software or routine to interfere or attempt to interfere with the proper working of this website; and
  2. take any action that imposes an unreasonable or disproportionately large load on the GoAB's servers.



Using the Services & Support


18. You’ll need a Username/Password to access services available via the portal. Your log in credentials allows you to sign in to products, websites and services provided by the GoAB website.


  1. Creating an Account. You can create an account by signing up online via the Government’s website. You agree not to use any false, inaccurate or misleading information when signing up for your account.To protect your account, keep your account details and password confidential. You are responsible for all activity that occurs under your account’s name.
  2. Additional Equipment/Data Plans. To use many of the Services, you’ll need an internet connection and/or data/cellular plan. You might also need additional equipment, like a headset, camera or microphone. You are responsible for providing all connections, plans, and/or equipment needed to use the Services and for paying the fees charged by the provider(s) of your connections, plans, and equipment.
  3. Support. Customer support for questions related to the GoAB website and/or use of the portal is available at or (1 268) 468-4622.



Payment Terms


19.  If you purchase a Service, then these payment terms apply to your purchase and you agree to them.

a.   Charges. If there is a charge associated with a portion of the Services, you agree to pay that charge. The price stated for the Services includes all applicable taxes and currency exchange settlements, unless stated otherwise. You are solely responsible for paying any additional charges associated with the service(s).

b.   Your Billing Account. You agree to permit the Service Provider to use any updated account information regarding your selected payment method provided by your issuing bank or the applicable payment network. You agree to keep your billing account and contact information current at all times. Changes made to your billing account will not affect charges we submit to your billing account before we could reasonably act on your changes to your billing account.

c.   Billing. By providing the Service Provider with a payment method, you

  1. represent that you are authorized to use the payment method that you provided and that any payment information you provide is true and accurate;
  2. authorize the Service Provider to charge you for the Services using your payment method; and
  3. authorize the Service Provider to charge you for any paid feature of the Services that you choose to sign up for or use while these Terms are in force. You may be billed (a) in advance; (b) at the time of purchase; (c) shortly after purchase;
  1. Refund Policy. Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable. If you believe that the service provider has charged you in error, you must contact them immediately. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. This refund policy does not affect any statutory rights that may apply.
  2. Price Changes. The Service Provider reserves the right to change the price of the Services at any time.


Hyperlinks to Third Party Sites

20.       This website contains hyperlinks to web sites which are not maintained nor controlled by the GoAB. The GoAB shall not be responsible for the content of any hyperlinked website or any hyperlink contained in a hyperlinked web site, and shall not be liable for any damages or loss arising from access to those websites. Use of the hyperlinks and access to such hyperlinked websites are entirely at your own risk.

21.       All hyperlinks to other websites are provided as a convenience to you as a user of this website. The inclusion of any hyperlink does not imply endorsement by the GoAB of such websites. In no circumstances shall the GoAB be considered to be associated with or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this website is hyperlinked.





Hyperlinks to This Website from Third Party Websites

22. Except as set forth below, caching and hyperlinks to, and the framing of this website or any of the Contents are prohibited.

23. You may hyperlink to the Home Page of this website, upon prior notification to the GoAB in writing. You must make a specific request for, and secure permission from the GoAB prior to hyperlinking to, or framing, this website or any of the Contents, or engaging in similar activities. The GoAB reserves the right to impose conditions when permitting any hyperlinking to, or framing of this website or any of the Contents.

24. Hyperlinking to, or any of the Contents constitute acceptance of these Terms and Conditions of Use. This is deemed to be the case even after the posting of any changes or modifications to these Terms and Conditions of Use. If you do not accept these Terms and Conditions of Use, you must discontinue linking to, or framing of this website or any of the Contents.

25. Under no circumstances shall the GoAB be considered to be associated with or affiliated in any manner with any trade or service marks, logos, insignia or other devices used or appearing on websites that link to this website or any of the Contents.